Sales Tax and DDP Delivery Policy

Ⅰ. Pricing and Composition

The platform follows the Delivered Duty Paid (DDP) model, with all taxes and fees included in the price at the time of purchase.
The final amount due is the total confirmed on the checkout page, with no additional payment required upon delivery.

Ⅱ. Pricing Transparency

At checkout, the main components of your order will be displayed:
- Product price
- Australian GST
- Shipping costs
- Customs duties and import fees
- Customs clearance charges
Specific costs and amounts may vary depending on order details and delivery address.

Ⅲ. Australian GST Information

As per Australian law, orders shipped to Australia are subject to Goods and Services Tax (GST).
GST is already included in the product price or total at checkout.
If there are changes in tax rules or rates, the display of prices will be adjusted accordingly.
Customers are not required to separately declare the GST amount collected or included by the platform.

Ⅳ. DDP Delivery

All orders are shipped under the DDP model, with customs duties and taxes cleared before arriving in Australia, meaning no further payment or customs clearance is needed upon receipt.
Shipping services are provided by DHL, FedEx, and UPS, with full tracking available.
In case of address errors, delivery failures, or customs checks, customer support will assist promptly.

Ⅴ. Shipping, Costs, and Timeline

Order processing time:
- Orders paid by 6:00 PM (AEST) will begin processing on the same day.
- Orders paid after 6:00 PM (AEST) will begin processing the following day.
- Orders paid on weekends or holidays will automatically be processed on the next working day.
Shipping time: Orders will be shipped within 3 business days after processing.
Estimated delivery time: Expected within 6-15 business days, depending on customs, weather, and shipping conditions.
Shipping costs:
- Orders with a total amount equal to or exceeding AUD 137.80 qualify for free shipping.
- For orders with a total amount below AUD 137.80, a flat shipping fee of AUD 8.22 applies.
Customers are responsible for any additional fees caused by incorrect delivery information provided.

Ⅵ. Customs Documents

Each shipment will include a commercial invoice and necessary customs documents, including:
- Commercial invoice (electronic or paper)
- Import or shipping declarations
- Labels or information required by the destination market.

Ⅶ. Invoices and Payment Information

At checkout or after order completion, customers can review:
- Total order amount
- Taxes and shipping fees
Electronic invoices will be issued for post-sale inquiries, returns, or personal reference.

Ⅷ. Scope of Application

This policy applies to orders shipped within mainland Australia.
Orders can be delivered to certain islands or remote areas of Australia, depending on logistics.

Ⅸ. Contact Information

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