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Privacy Policy

Ⅰ. Scope of Application

This Privacy Policy applies to interactions between you and the platform, including:

  • Browsing, searching, and using website content

  • Placing orders, making payments, processing shipments, and handling after-sales services

  • Contacting customer support or submitting inquiries

  • Handling returns, refunds, exchanges, and disputes

Important Note:

  • The platform is intended for use by individuals aged 18 and over.

  • We do not intentionally collect personal information from minors.

  • If such data is found, we will take appropriate measures to delete or anonymize it.

Ⅱ. Types of Information We Collect

We collect personal information only when necessary and within reasonable limits:

  1. Information You Provide Directly:

    • Name

    • Phone number

    • Email

    • Shipping and billing addresses

    • Order and transaction records

    • Payment identifiers (excluding full card numbers)

  2. Information Collected Automatically:

    • IP address

    • Device type, browser type, and operating system

    • Access times and browsing activities

    • Cookie and local storage preferences (with consent where required)

We do not intentionally collect sensitive personal information unrelated to the services provided.

Ⅲ. Purposes for Using Personal Information

We may use your personal information for the following purposes:

  • Processing orders, payments, shipments, and after-sales support

  • Sending notifications related to orders or services

  • Enhancing website functionality, performance, and user experience

  • Complying with legal, tax, or regulatory obligations

  • Preventing fraud, abuse, or illegal activities

We will not use personal information for marketing unless explicitly consented to by you.

Ⅳ. Cookies and Similar Technologies

We may use cookies and similar technologies as permitted by law to:

  • Ensure essential website functions

  • Remember language, region, or display preferences

  • Maintain consistency in the shopping cart and checkout process

You can manage or revoke cookie permissions through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and Other Site Data

  • Firefox: Settings → Privacy & Security → Cookies and Site Data

  • Safari: Preferences → Privacy → Manage Website Data

Disabling non-essential cookies typically won’t affect the core functions but may limit personalized features. For more details, refer to our Cookie Policy.

Ⅴ. Data Security Measures

We implement reasonable technical and organizational measures to protect personal information, including but not limited to:

  • Data encryption during transmission

  • Access controls and the principle of least privilege

  • System security monitoring and maintenance

  • Employee training on privacy and data protection

Ⅵ. Data Sharing and Third-Party Services

We may share limited personal information with third parties to provide necessary services, such as:

  • Payment service providers

  • Shipping and logistics partners

  • Technology, order management, or customer support providers

These third parties are only authorized to use personal information for specific purposes and must implement reasonable security measures. We do not sell personal data to unrelated third parties.

Ⅶ. Cross-Border Data Processing

In some cases, personal data may be stored or processed outside of Australia.

We will take appropriate measures to ensure that information remains protected according to applicable privacy laws and security standards.

Ⅷ. Data Retention

We retain data related to orders, transactions, and accounting for a reasonable period, as required by law or business needs.

When personal information is no longer needed for its original purpose, we will delete or anonymize it unless required to retain it by law.

Ⅸ. Data Security Incidents

In the event of a data security incident that could affect personal information, we will assess the situation, take reasonable remedial actions, and notify affected individuals when legally required or appropriate.

Ⅹ. Your Rights

Under applicable Australian privacy laws, you have the following rights:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion or restriction of personal information, where applicable

To exercise these rights, please contact us using the details provided. We will respond within business hours.

Ⅺ. Information on Minors

This website is not intended for individuals under the age of 18.

If we discover that we have collected personal information from minors, we will take reasonable measures to address it.

Ⅻ. Contact Information

  • Address: 106 FRANKLIN AVE, RICHLANDS, VA, 24641-2733

  • Contact number: +1(850) 241-8667

  • E-mail: contact@mobissima.com

  • Service Hours: Mon-Fri, 9 am to 6 pm (Australia/Sydney, AEST/AEDT)

Ⅼ. Policy Updates

This Privacy Policy is effective as of the date of publication.

We may update the policy to reflect legal, operational, or technical changes at any time.

Updated versions will be posted on this page or communicated via other reasonable means.

We recommend reviewing this policy regularly.